Many commentators have compared Flex to Uber or Doordash, identifying it as a major leader for enabling the gig economy.įlex includes four delivery options to which carriers respond,, Prime Now, Amazon Fresh, and Store Orders. Third-party Amazon Logistics carriers utilize Amazon’s Flex software to manage their deliveries. One unique feature that has been added solely for packages shipped via Amazon’s own delivery services is a real-time map-based tracker which allows you to view the carrier’s progress to delivery directly. Orders are managed and tracked via Amazon’s central platform that supports typical carriers (such as FedEx and USPS), Amazon’s own Transportation Services, and the third-party Amazon Logistics providers. Screenshot via Amazon How Amazon Logistics Tracking Works The service operates from 8 am to 8 pm every day of the week. These Delivery Service Providers – confusingly Amazon calls these DSPs, also the name for an ad platform – utilize an assortment of vehicles, including vans, motorcycles, bicycles, and in some cases, delivery by foot.Īmazon has requirements in place to manage these providers upon sign-up (setting insurance, licensing, etc.), and Amazon’s software manages the whole process from pickup to delivery. A network of independent third-party logistics providers performs delivery services for Amazon Logistics. In a nutshell, Amazon Logistics is the delivery service run by Amazon. īut what exactly is Amazon Logistics, how are orders tracked, and how does it impact your options as a seller? This guide will cover important best practices you should follow to address the unique challenges of this shipping option. Indeed, during the pandemic, Amazon Logistics has expanded more rapidly, and in 2021 Amazon Logistics surpassed FedEx in market share. Some saw this change as a direct replacement for major carriers like FedEx and UPS, while others embraced it as an extension of the Amazon logistics network that allows for faster and more flexible delivery. Revised and updated October 28, 2021.Įver since Amazon introduced Amazon Logistics in 2018, there have been a lot of questions raised about the future of shipments on the platform.

Amazon tracking